Ticketing Information

On event days, satellite Box Offices are located at the North & South LaSalle Street entrances of Champions Square.

Phone: (504) 587-3822

For Box Office hours on event day, please refer to the event information page for that specific event.

Tickets can be purchased at www.ticketmaster.com, all Ticketmaster Outlets, the Smoothie King Center Box Office, the Champions Square Event Day Box Office on event days, or charge by phone at 1-800-745-3000.

Ticketmaster Express, Ticketmaster’s national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 24 hours each day, 7 days a week. This self-service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note that you will not be able to speak with a Ticketmaster representative using Ticketmaster Express.

This is an easy access number that directs Ticketmaster customers to customer service for support on previously placed orders.

For specific Will Call hours, please refer to the event information page for that specific event.

Prior to event day, Will Call is located at the Smoothie King Center Box Office.

On event day, Will Call is located at the Event Day Box Office on the Poydras Street side of Champions Square. Please click here to view the location of the Will Call Event Day Box Office.

A photo ID of the person who placed the order is required to pick up tickets. It is also helpful to present the credit card used for payment, however, this is not required.

Accepted Payment Methods: Cash, Master Card, Visa, American Express, Traveler’s Check, Discover.

Once a ticket has been scanned for entry into Champions Square, exiting and then re-entering is not allowed.

Please refer to the event information page for that specific event.

Patrons with illegally duplicated tickets will not be allowed to enter Champions Square.

If proof of purchase can be obtained, then the ticket can be reissued on the night of the event only with proper ID.

No refunds or exchanges will be made unless there was a change to the date or time of the show. All refunds are done at point of purchase.

The resale or attempted resale of tickets on the Caesars Superdome/Smoothie King Center/Champions Square property is prohibited by law. Violators will be removed from the premises and subject to arrest and prosecution as appropriate.